Call for Quotations: Provision of Operational IT Support and Managed Services

VVOB is seeking a qualified, legally registered IT service provider to deliver day-to-day operational IT support and managed services across its global and country offices.

Description: The assignment will cover six key areas: end-user support and helpdesk services, network and infrastructure management, server and cloud administration, backup and disaster recovery, cybersecurity and data protection, and IT asset management.

The selected provider will work alongside VVOB's internal IT function to support the organisation's technology infrastructure and ensure reliable, secure and responsive IT services.

The initial contract period will be two years, commencing in January 2027.

Expected Start Date: January 2027

Important Notifications and Deadlines

• Clarification questions must be submitted in writing by 25 November 2026, 17:00 EAT to David Okello (David.Okello@vvob.org) and Sijal Joshi (Sijal.Joshi@vvob.org), copying procurement.acsl@vvob.org.
• Technical and financial proposals must be submitted as separate files.
• Proposals must be submitted in English to procurement.acsl@vvob.org, with the reference number VVOB202611001 in the subject line.
• The estimated contract award date is December 2026.
   

Closing Date: 30 November 2026 | 17:00 EAT