Manual for Practical Training in Hotel Services: Reservations, Reception, and Housekeeping

Summary

This manual provides structured guidance for organising and managing professional practice sessions within the Hotel Services specialisation in Ecuador’s technical upper secondary education. Developed under the Programa Skilling for Sustainable Futures in collaboration with the Ministry of Education, the publication supports teachers, coordinators, and students in conducting applied learning activities in real or simulated hospitality environments.

It includes detailed instructions for planning and supervising student practices in areas such as guest reception, reservations management, and room service operations. The manual also features evaluation tools, safety protocols, and templates for performance assessment. By strengthening the link between classroom instruction and industry standards, the manual contributes to improved employability and professional competence in Ecuador’s tourism and hospitality sector.